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Old 01-27-2009, 06:40 PM
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P6 problems in Vista

Hi can any one advise me as to as solution to my problem, I work with P6 in Vista Home Premium and about a week ago I started getting a error message when I start up my PC, once I acknowledge the error message my P6 does not want to start up at all, I have approached Primavera Support Centre but they are unable to assist me remotely (I am on a remote project in the far north of Russia)

Any one please Help, attached is a screen shot of the error message.
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Old 02-11-2009, 02:26 PM
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I am unable to clearly read the screen shot. What does the error messages say?

Last edited by LEED_PM-Apparatus; 02-11-2009 at 04:15 PM.
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Old 02-11-2009, 08:37 PM
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Join Date: Jan 2009
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P6 problems in Vista

Hi Leed - PM,

Thanks for the interest, the message reads as follows, "PrmBackgroundagent.exe stopped working and was closed" , I hope it makes some sense to you, it is rather disappointing to get such poor service from MS & Primavera and to tell the truth I have given up on them for a solution.

I really hope you can help.
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