How do you minimise the impact of sprint disruptions?

[taraleewhitaker]

One of the biggest challenges we’ve faced is trying to balance project work or product development with business-as-usual (BAU) work that can’t necessarily be anticipated – how do you manage the risk of disruption?

One of the main points of Agile is maximising output/value in a dynamic working environment. Achieving the highest possible return for a given investment. The problem is that a lot of companies don’t have the luxury of separating project teams from BAU teams – they are the same team. This added complexity can, if not managed correctly, result in reduced efficiency, reduced output and reduced value.

So, how do you make sure to deliver your sprint goals when high-priority requirements are coming in from left-wing on an ad-hoc basis?

I have a few ideas but I'd love to hear yours... Read on